Frequently Asked Questions

Find comprehensive answers to all your questions here – from basic inquiries to detailed information, our FAQ section covers everything you need to know

What is Trustie?
Trustie is a digital wallet platform that allows professionals to manage, verify, and share their professional credentials, such as licenses, certifications, and work history.
Why should I use Trustie?
Trustie can help you enhance your professional credibility, streamline the sharing of credentials, manage your qualifications, and keep your credentials up-to-date.
How do I add my credentials to my Trustie wallet?
After creating an account on Trustie, you can input your credentials, such as licenses, certifications, and work history. These will then be verified and stored in your Trustie wallet.
How does Trustie verify credentials?
Trustie integrates with a network of reliable third-party verification services to ensure all the provided information is authenticated.
How can I share my credentials with others?
You can simply share a secure link to your Trustie wallet with potential clients or partnering agencies. This provides them with instant access to your verified qualifications and work history.
What types of professionals should use Trustie?
Trustie can be used by a wide range of professionals, including IT consultants, real estate agents, and home service providers like electricians and plumbers.
Can I update my credentials in Trustie?
Yes, Trustie allows you to keep your professional information up-to-date and readily accessible.
How secure is Trustie?
Trustie prioritizes user security and employs strong encryption and security protocols to protect user data.
Can I use Trustie to verify the credentials of a service provider?
Yes, service providers can share their Trustie wallet with you, allowing you to verify their credentials before they provide their services.
Does Trustie verify background checks?
Yes, Trustie can authenticate background checks along with other professional credentials.
How does Trustie foster trust with clients or homeowners?
Trustie enhances trust by allowing professionals to share their verified credentials with clients or homeowners before their visit or engagement, assuring them of the provider's credibility and expertise.
Can Trustie help me build long-term customer relationships?
Yes, by using Trustie to share verified credentials, professionals can establish trust with their clients, which can lead to long-term customer relationships and a positive reputation.
Can Trustie help me save time?
Yes, Trustie eliminates the need for physical document verification, making the credential sharing process more efficient.
Can I access Trustie from mobile devices?
Yes, Trustie is designed to be accessible from various devices, including smartphones and tablets.
Is there a cost to use Trustie?
You would need to check the Trustie website or contact their customer service for the most current information about their pricing model.
What is Trustie?
Trustie is an innovative platform that verifies and authenticates professional credentials such as educational qualifications, work history, professional licenses, and background checks.
Who can use Trustie?
Trustie can be used by various entities including HR teams in companies, financial institutions, trade schools, and individuals seeking to verify their credentials.
How does Trustie work?
Trustie works by sending verification requests to relevant institutions such as universities, certification bodies, previous employers, and regulatory authorities. Once the information is verified, it's marked with the Trustie seal.
What types of credentials can Trustie verify?
Trustie can verify a wide range of credentials, including educational degrees, professional certifications, work history, and professional licenses. Additionally, it can facilitate background checks.
How can Trustie streamline the hiring process?
Trustie can significantly speed up the hiring process by instantly verifying a candidate's qualifications, work history, and background checks. This ensures the accuracy of the information provided by candidates and helps employers make informed hiring decisions.
How does Trustie help in regulatory compliance for financial institutions?
Trustie helps financial institutions verify the professional licenses of their employees, ensuring they meet the requirements set by regulatory bodies. It also provides continuous compliance monitoring by sending notifications if a license is about to expire or has been revoked.
Can Trustie be used to provide transparency to clients?
Yes, financial institutions can share the verified credentials of their financial advisors with clients via Trustie, fostering trust and confidence in their services.
How does Trustie benefit trade schools and their students?
Trustie verifies the vocational and technical certifications of trade school students, adding credibility to these credentials. Students can share their verified credentials with potential employers, facilitating their transition from education to employment.
Does Trustie provide continuous validation services?
Yes, as long as a certification or license is valid and the holder maintains their standing, the credential remains verified on Trustie. If the status changes due to expiration or revocation, Trustie updates the status.
What is the Trustie seal?
The Trustie seal is a unique mark applied to a credential once it's been verified for authenticity by Trustie. It signifies that the credential has been checked and validated.
How does Trustie ensure the security of the information it handles?
Trustie is committed to maintaining the highest standards of data security. It uses advanced encryption and security protocols to protect the data it handles.
What industries can benefit from using Trustie?
Any industry that relies on verifying credentials can benefit from Trustie. This includes, but is not limited to, tech companies, financial institutions, trade schools, healthcare organizations, and government agencies.
Can individuals use Trustie to verify their own credentials?
Yes, individuals can use Trustie to verify their own credentials and share them with potential employers or other relevant parties.
Can Trustie verify international credentials?
As long as the credential issuing institution is partnered with Trustie and willing to verify the information, Trustie can verify international credentials.
How can I get in touch with Trustie for partnership or usage?
You can reach out to Trustie via their official website or contact information. They have dedicated teams to handle inquiries related to partnerships or usage.